Quality Measure At Wireaxis
Third Party Quality Controller-Random checks and surprise checks
Data collection control procedure:
100% Respondents are attempted over telephone and at least 20% on the field.
A dedicated, independent control team and all interviewers’ work is cross-monitored for all projects they are involved in (clear rules for penalties or collaboration ending as well as bonuses system)
The following facts are controlled:
- Did the interview take place?
- Did the interview take place with the right TG?
- Respondents basic demographic data/if met the screener requirements
- Completeness of questions asked
- Possible participation of other persons
- Possibility of asking respondents only some selected sections or questions from the questionnaire
- Duration and place of the interview
- Date of the interview
Client representatives are welcomed to take part in data collection process