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Quality Measure At Wireaxis

Third Party Quality Controller-Random checks and surprise checks

Data collection control procedure:

100% Respondents are attempted over telephone and at least 20% on the field.

A dedicated, independent control team and all interviewers’ work is cross-monitored for all projects they are involved in (clear rules for penalties or collaboration ending as well as bonuses system)

The following facts are controlled:

  • Did the interview take place?
  • Did the interview take place with the right TG?
  • Respondents basic demographic data/if met the screener requirements
  • Completeness of questions asked
  • Possible participation of other persons
  • Possibility of asking respondents only some selected sections or questions from the questionnaire
  • Duration and place of the interview
  • Date of the interview

Client representatives are welcomed to take part in data collection process